Shipping Policy

Thank you for shopping with us. Below are the terms and conditions that make up our Shipping Policy.

Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

During periods of high demand, processing times may be slightly longer.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Delivery times are estimates and may vary depending on your location and the shipping carrier.

Shipping Confirmation & Tracking

Once your order has shipped, you will receive a shipping confirmation email containing your tracking number. Tracking information typically becomes active within 24 hours.

Shipping Locations

We currently ship within the United States. 

Delays, Lost, or Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery with photos of the package and product so we can assist you.

We are not responsible for shipping delays caused by carriers, weather conditions, or other circumstances outside our control.

Incorrect Shipping Addresses

Please ensure your shipping address is correct when placing your order. We are not responsible for orders shipped to incorrectly provided addresses.

Contact Us

If you have any questions about your shipment, please contact us at:

Email: sales@greenhingesystem.com